Shipping Policy
Shipping Policy
Order Cancellations
Orders cannot be canceled once they have been submitted. We kindly ask that you verify your shipping address and product sizes carefully before completing your purchase. Our team works diligently to process orders promptly and ensure timely shipment to our valued customers.
HEALTH & SAFETY NOTICE
Due to the ongoing impacts of COVID-19, delivery times may be longer than anticipated. We sincerely apologize for any inconvenience this may cause and appreciate your understanding and patience.
ORDER PROCESSING TIME
Order processing requires 2–3 business days.
Please note that weekends and holidays are excluded from processing times.
SHIPPING INFORMATION
Shipping Time
Shipping times may vary depending on the destination and ZIP code. Orders placed after 12:00 PM will be processed on the next business day.
Order Tracking
You may track the status of your order by logging into My Account.
SHIPPING METHODS & RATES
| Method | Rate |
|---|---|
| Standard | Free |
| Economy | $0.99 |
| Flat Rate | $9.99 |
SHIPPING ORIGIN
Orders are shipped from either our overseas warehouse or our domestic United States warehouse, depending on product availability.
SHIPPING DESTINATIONS
FASHION LENZA currently ships exclusively within the United States.
As we work to ensure consistent and reliable delivery times, we will expand to additional regions only when we can confidently guarantee timely shipping.
Please note that shipping time begins once the order has been dispatched. COVID-19–related disruptions may still cause delays.
PAYMENT CONFIRMATION
Once an order is authorized and verified, a confirmation email will be sent to you. After payment has been confirmed, orders cannot be modified or canceled during the processing period.
However, we will make every effort to accommodate your request if possible.