Orders can’t be canceled once they are placed, please make sure your address/sizes are correct. Our team works fast to process orders & try to ship them out as quickly as possible to our lovely customers.
HEALTH & SAFETY: Due to the impact of COVID-19. Your packages may take longer to deliver than expected, but we will do our best to ship your order earlier.
We beg for your understanding.
What is the Order Processing Time?
It usually takes 2 to 3 business days to process your order.
Note: holidays & weekends are not included.
What is the Shipping Time?
Shipment time may vary based on the location and zip code. Orders placed after 12 pm are treated as if they came in the next business day. Follow your order updates via SHOP APP.
| Free Shipping
| Flat Rate
Where do we ship? We ship from our overseas warehouse or domestic warehouse.
Where do we deliver the package to?
Fashion Lenza does not currently ship to customers outside the United States at this time.
Shipping speed is one of our top priorities and therefore, we will only officially expand shipping to other regions besides the United States when we can guarantee the shipping time.
Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected due to the impact of Covid-19.
*PAYMENT CONFIRMATION: A confirmation email will be sent to you once the order is authorized and verified. Once the payment is confirmed, the order can't be canceled or changed within this time. We will do our best to support your request.